At VAIS, we’re proud to offer the very best upgrades for your vehicle using the latest designs, engineering, and quality materials. Though our manufacturing process is air-tight, we want you to rest easy knowing if an issue should arise, we’ve got you covered.
VAIS guarantees our products are free of manufacturing defects for 12 months of use. If you purchased a VAIS product and believe your product is defective:
- Have the original proof of purchase on hand. Why is this important? Because we can’t warranty a product if we can’t verify that you were the original purchaser.
- Before we replace the defective item, it must be returned to us for inspection. Please contact us for the correct shipping address and other information.
- During our inspection, we will verify that the product is free of defect due to negligence, unauthorized repair, disassembly, or any use or handling in an unauthorized way.
- If the product is deemed to have a manufacturing defect, we will repair or replace the product at our option, and at no cost to you.
It is up to VAIS to determine, through our sole discretion, if the product is defective in materials or workmanship. Warranties are non-transferrable and terms are subject to change.
Feel free to contact us with any questions on our warranty policy.
This warranty is in lieu of any other warranty, expressed or implied. It includes replacement of the failed component. It does not include installation labor, nor does it cover any consequential damages caused by loss of use of the vehicle or failure of the component. VAIS’ maximum liability under this agreement shall not, in any case, exceed the price of the product claimed to be defective. There are no warranties of merchantability or fitness for a particular purpose.